Free, around the clock, without an area code. If you are unsure whether life is at risk, call 112.
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Emergency & important numbers
Use the emergency services for immediate danger. Use the medical on-call service for urgent but non-life-threatening care when practices are closed.
Use for immediate danger or a crime requiring an urgent police response.
Medical on-call service when practices are closed. The telephone service is only available in German.
Lost passport
Report theft or loss to the police and contact your own embassy or consulate. Keep a secure copy of the document and visa or residence evidence separately.
Lost bank card
Use your bank’s verified emergency channel immediately. Do not trust a phone number supplied in an unexpected message.
Emergency pharmacy
Use the official local pharmacy emergency-service search. Availability rotates by place and date.